Tidepool
For the last 10 years, we've been helping U.S. tech startups hire LatAm devs & saving them at least 50% on payroll
10+
years of
experience
OUR WORKFLOW
How We Work:
From Concept to Completion
01
1-2 WEEKS
Discovery & Consultation
We start by understanding your business goals, challenges, and current IT environment. Through in-depth consultations, we identify opportunities for improvement and areas where our expertise can add value. This step sets the foundation for a successful project.
Needs Assessment
Stakeholder Interviews
Opportunity Identification
1 MONTH
Strategy Development
Next, our team develops a customized IT strategy tailored to your business needs. We outline clear objectives, timelines, and key performance indicators (KPIs) to ensure alignment with your goals. Our approach is data-driven and focused on delivering measurable results.
Custom IT Roadmap
Stakeholder Interviews
Opportunity Identification
02
03
AT 5 MONTHS
Implementation & Execution
Once the strategy is in place, our expert team gets to work. We implement the necessary technologies, optimize processes, and ensure seamless integration with your existing systems. Throughout this stage, we maintain open communication to keep you informed and involved.
System Integration
Process Optimization
Regular Updates
1 YEAR
Monitoring & Support
After the implementation, we don’t just walk away. We provide ongoing monitoring and support to ensure that everything runs smoothly. We track performance, make necessary adjustments, and are always available to address any issues or questions that arise.
Performance Monitoring
Ongoing Maintenance
24/7 Support
04
FEATURED CASE STUDIES
Success Stories:
Real results for real clients
Discover how we have helped businesses like yours achieve their goals through our expert consulting services
Case Study 01
CLIENT
ABC Financial Group
INDUSTRY
Financial Services
COMPANY SIZE
Size: 250+ employees
OVERVIEW
IT Strategy Transformation for a Financial Services Firm
ABC Financial Group, a regional financial services firm, faced challenges with its fragmented IT systems, which led to a lack of integration and visibility across departments. This disjointed technology infrastructure hindered efficiency and coordination within the organization.
CHALLENGE
ABC Financial Group, a regional financial services firm, was struggling with fragmented IT systems that lacked integration and visibility across departments.
As the firm expanded its services and client base, its outdated infrastructure created bottlenecks in communication, data management, and regulatory compliance. Additionally, the firm faced growing cybersecurity concerns, putting sensitive client financial data at risk. The lack of a cohesive IT strategy hindered ABC’s ability to innovate and provide seamless digital experiences to its customers.
SOLUTION
Assessment: We performed a deep dive into ABC Financial’s current systems, identifying critical issues such as data silos, outdated software, and security vulnerabilities. We also conducted interviews with department heads to understand their needs and pain points.
Strategic Planning: Working closely with ABC's leadership, we developed an IT strategy.
Implementation: Our team led the phased rollout of the new systems, beginning with the cloud migration. We worked closely with ABC Financial’s IT department to ensure the transition was seamless, providing extensive training to employees on the new CRM and data governance tools.
Through a strategic overhaul of its IT infrastructure, ABC Financial Group was able to achieve greater operational efficiency, ensure compliance with industry regulations, and provide a superior customer experience. The newly implemented IT strategy enabled the firm to scale more effectively, secure sensitive financial data, and maintain its competitive edge in the financial services industry.
Case Study 02
CLIENT
XYZ Manu Co.
INDUSTRY
Manufacturing
COMPANY SIZE
500+ employees
OVERVIEW
Enhancing Operational Efficiency for a Manufacturing Company
XYZ Manufacturing Co., a well-established company in the industrial sector, was facing significant challenges with its outdated IT infrastructure.
CHALLENGE
The company relied heavily on legacy systems, which were slow, inefficient, and prone to frequent downtime.
These issues were causing production delays, communication breakdowns, and escalating operational costs. Additionally, the lack of a unified IT strategy made it difficult for the company to scale operations or adopt new technologies, limiting its competitive edge in the market.
SOLUTION
XYZ Manufacturing Co. engaged our team to develop a comprehensive IT strategy that would modernize its infrastructure, streamline operations, and support future growth.
Assessment: We conducted a thorough audit of the company's existing IT environment, identifying critical pain points such as outdated ERP systems, fragmented data management, and insufficient cybersecurity measures.
Strategic Planning: Based on our findings, we designed a multi-phase IT strategy
Implementation: Our team worked closely with XYZ Manufacturing’s IT department to execute the strategy, ensuring minimal disruption to ongoing operations. We provided training and support to employees at all levels to ensure a smooth transition to the new systems.
This case study demonstrates how a well-executed IT strategy can transform a company’s operations, leading to significant improvements in efficiency, cost savings, and overall business performance. XYZ Manufacturing Co. is now thriving in a competitive market, with a robust IT infrastructure that supports continued growth and innovation.
Case Study 03
CLIENT
HealthPlus Clinics
INDUSTRY
Healthcare
COMPANY SIZE
1,200+ employees
OVERVIEW
Scaling a Healthcare Provider with IT Strategy and Infrastructure Modernization
HealthPlus Clinics, an expanding network of healthcare providers, encountered operational inefficiencies due to the use of disparate systems across its various locations.
CHALLENGE
HealthPlus Clinics, a growing network of healthcare providers, faced operational inefficiencies due to disparate systems across its multiple locations.
The lack of centralized data made it difficult to track patient information, manage appointments, and comply with healthcare regulations like HIPAA. Additionally, the clinics were struggling with outdated IT infrastructure, which led to frequent system downtime and an inability to adopt new technologies such as telemedicine.
SOLUTION
Strategic Planning: Our team created a three-phase IT strategy focused on
Assessment: Electronic Health Record (EHR) System Integration: Implementing a cloud-based EHR system (Epic Systems) that would unify patient records across all clinics, enabling seamless data access and improving the quality of care.
Strategic Planning: Telemedicine Implementation: Introducing telemedicine services to extend patient care beyond the clinic, especially during the COVID-19 pandemic, through a secure, HIPAA-compliant platform.
Implementation: Cybersecurity and Compliance: Strengthening security measures, including encryption, multi-factor authentication, and regular audits, to ensure that all patient data was protected and that the clinics were fully compliant with HIPAA regulations.
HealthPlus Clinics successfully transformed their operations through a comprehensive IT strategy that unified patient data, expanded telemedicine services, and strengthened cybersecurity measures. This strategic overhaul allowed the clinic network to enhance patient care, improve operational efficiency, and scale rapidly while ensuring compliance with healthcare regulations.
CLIENTS
What Our Clients Say
Hear from some of our satisfied clients who have transformed their businesses with our help.
Working with Dalgona has been a game-changer for our business. Their IT strategy development helped us align our technology with our long-term goals, resulting in increased efficiency. Their team is knowledgeable, and genuinely invested in our success.
Sarah Thompson
CEO OF GREENTECH INNOVATIONS
We entrusted Dalgona with our cloud migration, and the results exceeded our expectations. The transition was seamless, and the improved collaboration across our teams has been remarkable. Their expertise in cloud computing is truly top-notch
David Mitchell
CFO OF BLUEWAVE FINANCIAL
The custom software developed by Dalgona has transformed our project management process. The system is intuitive, efficient, and perfectly tailored to our needs. Their development team was a pleasure to work with, delivering on time and within budget.
Mark Anderson
CTO OF URBANBUILD CONSTRUCTION
Cybersecurity was a major concern for us, and Dalgona provided the peace of mind we needed. Their advanced security solutions and 24/7 monitoring have kept our patient data secure and compliant with industry regulations. I highly recommend their services.
Lisa Chen
DIRECTOR OF OPERATIONS AT HEALTHPLUS
FAQ
Your Questions, Answered
What types of talent does Tidepool provide?
Tidepool specializes in sourcing top-tier engineering talent from Latin America. We provide developers, designers, and technical professionals skilled in a wide range of technologies to meet your project needs.
How does Tidepool ensure quality in the candidates?
We use a rigorous vetting process that includes technical assessments, interviews, and cultural fit evaluations. Only candidates who meet our high standards and align with your company’s goals are presented to you.
Can Tidepool scale with my company’s needs?
Absolutely. Whether you need one engineer or an entire team, Tidepool is designed to scale with your business. We adapt to your changing requirements, ensuring you always have the right resources at the right time.
What makes Tidepool different from other staffing agencies?
Tidepool combines deep industry expertise with a personalized approach. We not only find great talent but also act as a strategic partner, ensuring that every placement contributes to your company’s success. Our focus on Latin American talent also ensures cultural alignment and overlapping time zones for seamless collaboration.
Let's Talk
We'd love to learn more about you and
what we can design and build together.
123 Innovation Drive, Suite 500, Tech City, TX 75001
Mon-Fri: 9:00 AM - 5:00 PM
Sat: 10:00 AM - 2:00 PM
Sun: Closed